Terms of service

TERMS OF SERVICE

ZENTZONE

Last Updated: August 2026

These Terms of Service ("Terms") govern your access and use of the zentzone website, including all its pages, features, and services (collectively, the "Service").

1. ACCEPTANCE OF TERMS

By accessing and using zentzone, you agree to be bound by these Terms. If you do not agree, do not use the Service.

zentzone reserves the right to modify these Terms at any time. Changes will be effective when posted on the website. Your continued use constitutes acceptance of the modified Terms.

2. ELIGIBILITY

By using zentzone, you represent and warrant that:

• You are at least 18 years old
• You have legal authority to accept these Terms
• You will use the Service in compliance with applicable law
• You will provide accurate and complete information
• You understand that compression socks are wellness products, not medical devices
• You have consulted a healthcare provider if you have circulatory or circulation concerns

3. ACCEPTABLE USE

You may not use zentzone for:

• Illegal activities or violation of third-party rights
• Harassment, abuse, or threats against people
• Spam, phishing, or fraud attempts
• Uploading malware, viruses, or malicious code
• Unauthorized access to the Service
• Infringing zentzone's intellectual property
• Unauthorized reselling, reverse engineering, or reproduction
• Interfering with the Service's operation
• Misrepresenting products or making false health claims

zentzone may suspend or terminate your access for violating these terms.

4. USER ACCOUNTS

If you create an account with zentzone:

• You are responsible for keeping your password confidential
• You are responsible for all account activity
• You agree to notify zentzone of unauthorized use immediately
• You may not share your account with third parties
• You agree to provide accurate personal information

zentzone is not responsible for unauthorized account access due to your failure to protect your password.

5. PURCHASES & PAYMENTS

Orders

• Orders constitute an offer to purchase
• zentzone reserves the right to reject orders
• Prices are subject to change without notice
• Taxes and duties are the buyer's responsibility

Processing

• Orders are processed within 2-3 business days
• Shipping generally arrives within 5-7 business days (domestic)
• International shipping takes 10-15 business days
• Total estimated time: up to 18 days
• You will receive tracking information via email

Payment

• We accept multiple payment methods
• Payment must be completed before shipping
• zentzone uses secure payment processors
• We do not store complete payment information
• All transactions are encrypted and secure

6. INTELLECTUAL PROPERTY

zentzone and all its content (text, images, logos, designs, code, graphics) are owned by zentzone or its suppliers.

You are granted a limited license to:

• View and use content for personal purposes
• Make one copy for personal reference
• Share products with family members (non-commercial)

You are prohibited from:

• Copying, modifying, or distributing content without permission
• Using zentzone logos or trademarks without authorization
• Reproducing content for sale or profit
• Creating derivative works from our designs or content

7. PRODUCT INFORMATION & ACCURACY

zentzone strives to provide accurate product descriptions and information. However:

• Product photos are for illustrative purposes only
• Colors may vary slightly due to screen settings
• Sizes and dimensions are approximate
• Compression levels are as stated but individual results vary
• All compression socks are tested and verified for quality

You are responsible for:

• Verifying product specifications meet your needs
• Confirming correct size before purchase
• Reading care instructions carefully

8. WARRANTIES & DISCLAIMERS

Limited Warranty

zentzone compression socks are manufactured to strict quality standards and warranted to:

• Maintain graduated compression for 12 months with proper care
• Be free from manufacturing defects
• Maintain elasticity and support through normal use

Disclaimer

The Service is provided "AS IS" without other warranties of any kind. zentzone does not warrant:

• That the Service will be uninterrupted or error-free
• That products will produce specific health results
• Accuracy or completeness of third-party information

9. LIMITATION OF LIABILITY

Except where prohibited by law, zentzone is not liable for:

• Incidental, special, or consequential damages
• Loss of profits or data
• Damages resulting from use or inability to use the Service
• Errors or inaccuracies in product information
• Health complications or medical conditions

zentzone's total liability is limited to the amount you paid for the product.

10. MEDICAL DISCLAIMER & HEALTH RESPONSIBILITIES

IMPORTANT — PLEASE READ CAREFULLY:

zentzone compression socks are designed to support healthy circulation and reduce leg fatigue in active older adults. They are not medical devices, not medicines, and are not substitutes for professional medical treatment.

Before Using Compression Socks

If you have any of the following conditions, consult your healthcare provider BEFORE using compression socks:

• Diabetes or diabetic neuropathy
• Deep vein thrombosis (DVT) or blood clots
• Varicose veins or venous insufficiency
• Arterial insufficiency or peripheral arterial disease
• Recent surgery or trauma to your legs
• Severe swelling (edema) or lymphedema
• Skin conditions or open wounds on your legs
• Known allergies to synthetic materials
• Sensory loss or numbness in your legs
• Any circulatory condition requiring medical management

Discontinue Use & Seek Medical Attention If

• You experience pain, numbness, tingling, or burning
• Compression socks cause skin irritation or allergic reactions
• You notice increased swelling, discoloration, or bruising
• Your feet become cold, numb, or change color
• You experience any unusual or concerning symptoms
• Your circulation feels worse instead of better

zentzone is NOT responsible for health complications or medical conditions. Your health is YOUR responsibility. Always consult healthcare professionals for medical concerns.

11. INDIVIDUAL RESULTS VARY

Results from wearing compression socks depend on many factors:

• Individual circulation and circulatory health
• Proper fit and sizing
• Correct usage and daily wear
• Compliance with care instructions
• Individual body response and metabolism
• Overall health and lifestyle factors
• Frequency and duration of wear

No specific health outcomes are guaranteed. Compression socks are designed to support circulation as part of an active, healthy lifestyle.

12. RIGHT OF WITHDRAWAL & RETURNS

Depending on your jurisdiction, you may have legal withdrawal or return rights. Please see our Refund & Return Policy for:

• 30-day satisfaction guarantee
• Eligibility requirements
• How to request returns or exchanges
• Refund timelines and procedures
• Our commitment to your satisfaction

13. PRIVACY

Your privacy matters to us. See our Privacy Policy to understand:

• What information we collect
• How we use your information
• Your privacy rights and choices
• Data security measures

14. AGE VERIFICATION & CONSENT

By purchasing from zentzone:

• You warrant you are 18 years or older
• You warrant you have read and understood all health disclaimers
• You understand compression socks are wellness products, not medical treatments
• You assume all responsibility for your use of the products
• You agree to follow care and usage instructions

15. SERVICE MODIFICATIONS

zentzone may:

• Modify or discontinue the Service at any time
• Change features, functionality, or availability
• Update product lines or offerings
• Change prices, policies, or terms
• Temporarily suspend service for maintenance

Changes are effective when posted. Continued use implies acceptance.

16. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless zentzone from:

• Any claim related to your use of the Service
• Violation of these Terms
• Violation of third-party rights
• Your conduct or misuse of products
• Health complications from improper use

17. TERMINATION

zentzone may terminate your access or account:

• For violating these Terms
• For illegal or inappropriate activity
• For abusing or misusing the Service
• Without prior notice if necessary
• Without refund for pending or completed purchases (except as required by law)

18. EXTERNAL LINKS

zentzone may contain links to external websites, blogs, or third-party resources. We are not responsible for:

• Content of external sites
• Third-party policies or practices
• Accuracy or completeness of external information
• Privacy or security of external sites

Access to external links is at your own risk. We recommend reading third-party privacy policies.

19. APPLICABLE LAW & JURISDICTION

These Terms are governed by the law applicable in your jurisdiction. Any dispute will be resolved according to your country's local laws and regulations.

zentzone complies with consumer protection laws in all applicable jurisdictions.

20. DISPUTE RESOLUTION

If you have a dispute with zentzone:

1. Contact Us First: Email info@zentzone.com with detailed description

2. Attempt to Resolve: We will work with you in good faith to resolve issues

3. Mediation: If unresolved, request formal mediation if available in your jurisdiction

4. Legal Action: As a last resort, pursue legal remedies available to you

We are committed to resolving customer issues fairly and quickly.

21. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full effect. The invalid provision will be modified to the minimum extent necessary to make it valid.

22. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund & Return Policy, constitute the entire agreement between you and zentzone. These Terms supersede all prior agreements and understandings.

23. CHANGES TO TERMS

These Terms may be updated at any time. We will notify you of significant changes via email or prominent notice on our website. Your continued use of the Service after changes implies acceptance of the new Terms.

24. CONTACT

zentzone Customer Care

Email: info@zentzone.com

Phone: +1 (317) 891-4226

Response Time: Within 24 business hours

Available: Monday-Friday, 9 AM - 5 PM (UTC)

25. NOTICE TO CONSUMERS

European Union Consumers: You have the right to submit complaints to your national consumer protection authority or alternative dispute resolution mechanisms.

UK Consumers: You have the right to appeal to the appropriate trading standards authority or Citizens Advice Consumer Service.

California Residents: You have specific consumer rights under California law, including the right to know what personal information is collected and how it is used.

BY USING ZENTZONE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE IN THEIR ENTIRETY.

Remember: zentzone compression socks support healthy circulation and active living. We are not medical professionals. Always consult healthcare providers if you have medical concerns. Your health and satisfaction are our priorities.

These Terms of Service are effective as of August 2026 and may be updated periodically.